Shipping policy

Last updated: [Insert Date]

Thank you for shopping with Lazarno. Below you’ll find details about our processing times, delivery estimates, and tracking process for all orders placed through our store.

1. Order Processing Time

All orders are processed within 1–3 business days after payment is received.
Once your order has been shipped, you’ll receive a confirmation email with your tracking number so you can follow your delivery every step of the way.

Please note: Processing times may be slightly longer during holidays or high-demand periods.

2. Shipping Methods & Delivery Times

We proudly ship worldwide.
All orders are shipped via trusted global carriers (USPS, ePacket, or standard/express partners) depending on destination and product type.

Estimated Delivery Times:

  • United States: 7–15 business days

  • Canada, Europe, Australia: 10–20 business days

  • Asia: 7–15 business days

  • Rest of World: 15–25 business days

These are average estimates based on global carrier performance.
Most customers receive their orders within 2 weeks once shipped.

3. Shipping Fees

We offer a flat-rate shipping fee on all orders unless otherwise stated at checkout.
In many cases, we also provide free shipping promotions on select items or order values.
All shipping fees (if applicable) are clearly displayed during checkout before you complete your purchase.

4. Tracking Your Order

Once your order ships, you’ll receive a tracking link via email.
Tracking information may take 2–5 business days to update as your package enters the carrier’s system.
You can track your shipment at any time through our Order Tracking Page or by using the link provided in your confirmation email.

5. Shipping Delays & Customs

While we work with reliable fulfillment partners and carriers, unforeseen factors (customs inspections, postal delays, holidays, or extreme weather) may occasionally extend delivery times.

Customers outside the United States are responsible for any customs duties or import taxes imposed by their local government.
In most cases, orders are delivered without additional fees.

6. Lost or Damaged Packages

If your package arrives damaged or does not arrive within 45 days (U.S.) or 60 days (international) from the shipping date, please contact us at support@lazarno.com with your order number.

We will investigate with our fulfillment partner and offer a replacement or refund depending on the situation.

7. Wrong Address Disclaimer

Please ensure your shipping address is entered correctly at checkout.
Lazarno is not responsible for orders delivered to incorrect addresses provided by the customer.
If you realize you entered an incorrect address, please contact us within 12 hours of placing your order.

8. Contact Us

For any shipping-related questions or issues, reach our customer support team at:
📧 support@lazarno.com
🌐 www.lazarno.com